{"id":77686,"date":"2020-04-02T14:50:21","date_gmt":"2020-04-02T12:50:21","guid":{"rendered":"http:\/\/staging.sillon38.com\/?p=77686"},"modified":"2020-04-02T14:50:21","modified_gmt":"2020-04-02T12:50:21","slug":"covid-19-le-credit-agricole-sud-rhone-alpes-mobilise","status":"publish","type":"post","link":"https:\/\/www.sillon38.com\/blog\/2020\/04\/02\/covid-19-le-credit-agricole-sud-rhone-alpes-mobilise\/","title":{"rendered":"COVID-19, LE CREDIT AGRICOLE SUD RHONE ALPES MOBILISE"},"content":{"rendered":"

Le Cr\u00e9dit Agricole Sud Rh\u00f4ne Alpes, banque coop\u00e9rative et mutualiste, a l\u2019ambition d\u2019agir chaque jour dans <\/span>l\u2019int\u00e9r\u00eat de ses clients et de la soci\u00e9t\u00e9.<\/span><\/strong><\/span><\/p>\n

En ces jours de crise sanitaire et \u00e9conomique, cette ambition est port\u00e9e par <\/span>tous nos collaborateurs et nous permet d\u2019assurer la continuit\u00e9 du service bancaire et d\u2019accompagner nos clients. <\/span><\/strong><\/span><\/p>\n

Dans cette situation in\u00e9dite, nous adaptons rapidement notre organisation et notre fa\u00e7on de travailler, avec la <\/span>pr\u00e9occupation d\u2019\u00eatre disponibles et r\u00e9actifs, tout en assurant la s\u00e9curit\u00e9 de tous, clients et collaborateurs. <\/span><\/span><\/p>\n

Pour <\/span>r\u00e9pondre aux besoins de tr\u00e9sorerie, pr\u00e9occupation majeure de nos clients, nous r\u00e9pondons tr\u00e8s rapidement par <\/span>des mesures de report d\u2019\u00e9ch\u00e9ances, cibl\u00e9es et personnalis\u00e9es, et par la mise en place de cr\u00e9dits courts termes, <\/span>notamment dans le cadre du dispositif de Fonds de Garantie mis en place par l\u2019Etat et sous gestion de la BPI. <\/span><\/span><\/p>\n

Parce que certains clients ont besoin de se rendre dans leur agence, nous avons fait le choix d\u2019assurer un accueil <\/span>physique de proximit\u00e9 en maintenant ouvertes au public le matin environ la moiti\u00e9 de nos agences. <\/span><\/span><\/p>\n

Plus <\/span>g\u00e9n\u00e9ralement, pour r\u00e9pondre aux besoins de notre client\u00e8le, nos conseillers sont joignables par t\u00e9l\u00e9phone ou par <\/span>courrier \u00e9lectronique, et vous accompagnent sur rendez-vous t\u00e9l\u00e9phoniques. <\/span><\/span><\/p>\n

Enfin nos services de banque \u00e0 <\/span>distance sont disponibles, s\u00e9curis\u00e9s, et en capacit\u00e9 d\u2019absorber une forte hausse de la fr\u00e9quentation. <\/span>Notre mod\u00e8le mutualiste et coop\u00e9ratif nous engage. <\/span><\/span><\/p>\n

Dans ce contexte de crise, nous sommes plus que jamais aux <\/span>c\u00f4t\u00e9s de nos territoires et de leurs habitants. <\/span><\/span><\/p>\n

Gr\u00e2ce \u00e0 notre mod\u00e8le, depuis des ann\u00e9es, nos r\u00e9sultats sont affect\u00e9s <\/span>nos r\u00e9serves, consolident nos fonds propres et sont mis aux services de l\u2019\u00e9conomie territoriale. Cela nous donne <\/span>aujourd\u2019hui une solidit\u00e9 financi\u00e8re \u00e0 la hauteur des enjeux \u00e0 venir. <\/span><\/span><\/p>\n

MESURES D\u2019ACCOMPAGNEMENT DE NOS CLIENTS <\/span><\/strong><\/span><\/p>\n

– Services \u00e0 la client\u00e8le <\/span><\/span><\/span><\/p>\n

La liste des agences ouvertes est disponible sur notre site <\/span>www.ca-sudrhonealpes.fr <\/span>et est actualis\u00e9e <\/span>chaque jour ; nous vous joignons la carte de notre r\u00e9seau d\u2019agences au 23\/03\/2020 ; <\/span><\/span><\/p>\n

Les distributeurs continueront \u00e0 fonctionner ; s\u2019ils devaient \u00eatre ferm\u00e9s pour des raisons de s\u00e9curit\u00e9, <\/span>nous vous indiquons le distributeur le plus proche ainsi que le relais CA le plus proche (lien sur notre <\/span>site <\/span>www.casudrhonealpes.fr<\/span>) <\/span><\/span><\/p>\n

Cliquer sur le logo:<\/em>
\n<\/span><\/span><\/p>\n

\"Sans<\/a>
\n<\/span><\/span><\/p>\n

– <\/span><\/span>Accompagnement de nos clients <\/span>
\n<\/span><\/span><\/p>\n

<\/span>Augmentation des plafonds d\u2019utilisation (paiements par carte, virements) ; <\/span><\/span><\/p>\n

Accompagnement dans l\u2019activation des mesures exceptionnelles d\u00e9cid\u00e9es par le Gouvernement <\/span>(charges sociales, pr\u00e9l\u00e8vements …)
\n<\/span><\/span><\/p>\n

Mise en place de Pr\u00eats Garantis selon les conditions d\u00e9finies par l\u2019Etat aux Agriculteurs, <\/span>Professionnels et Entreprises, d\u2019un montant pouvant atteindre 25 % du CA HT, sans frais de <\/span>dossier et au taux de 0 % hors prime de garantie (0,25 % \u00e0 0,50 % sur un an) <\/span><\/span><\/p>\n

Pauses de trois \u00e0 six mois des remboursements de cr\u00e9dits pour les agriculteurs, professionnels et <\/span>entreprises <\/span><\/span><\/p>\n

<\/span>Activation des dispositions contractuelles sur les cr\u00e9dits Habitat (pause option souplesse) <\/span><\/span><\/p>\n

<\/span>Proc\u00e9dure acc\u00e9l\u00e9r\u00e9e d\u2019octroi de cr\u00e9dits de tr\u00e9sorerie, de court ou moyen terme <\/span><\/span><\/p>\n

– Tarification <\/span><\/span><\/span><\/p>\n

<\/span>Traitement des demandes de rejets de pr\u00e9l\u00e8vements dans le cadre des mesures exceptionnelles d\u00e9cid\u00e9es <\/span>par le gouvernement : sans frais <\/span><\/span><\/p>\n

Traitement des pauses de remboursement de cr\u00e9dits : sans frais <\/span><\/span><\/p>\n

<\/span>Remboursement de la cotisation mensuelle TPE de mars pour les commer\u00e7ants ferm\u00e9s (mesure <\/span>renouvelable en avril) <\/span><\/span><\/p>\n

– Protection des clients et des collaborateurs en agence <\/span><\/span><\/span><\/p>\n

Strict respect des mesures barri\u00e8res <\/span><\/span><\/p>\n

Mise \u00e0 disposition de nos personnels de solutions hydro-alcooliques et de masques <\/span><\/span><\/p>\n

<\/span>Installation progressive de parois isolantes en plexiglass <\/span><\/span><\/p>\n

<\/span>L\u2019essentiel de nos op\u00e9rations courantes sont r\u00e9alisables \u00e0 distance sur les applications ou sur Internet et nos <\/span>conseillers sont \u00e9quip\u00e9s en solutions leur permettant de travailler \u00e0 distance en conseil clients pour limiter les <\/span>d\u00e9placements. <\/span><\/span><\/p>\n

L\u2019ensemble des \u00e9quipes du Cr\u00e9dit Agricole est mobilis\u00e9 et reste \u00e0 votre \u00e9coute. <\/span><\/strong><\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

LE CREDIT AGRICOLE SUD RHONE ALPES ACCOMPAGNE TOUS SES CLIENTS EN CETTE PERIODE DE CRISE ET MAINTIENT OUVERT SON RESEAU DE PROXIMITE <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[63],"tags":[1640,1652],"class_list":["post-77686","post","type-post","status-publish","format-standard","hentry","category-questionsdactualite","tag-covid-19","tag-credit-agricole-sud-rhone-alpes"],"yoast_head":"\nCOVID-19, LE CREDIT AGRICOLE SUD RHONE ALPES MOBILISE -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sillon38.com\/blog\/2020\/04\/02\/covid-19-le-credit-agricole-sud-rhone-alpes-mobilise\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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